• Automotive Service Manager

    Store Address
    5759 Winfield Blvd
    Employee Type
    Regular Full-Time
    Degree Preferred
    Not Specified
    Requisition ID
    2017-103381
    Location
    US-CA-SAN JOSE
    Category
    Store Management
    Business Unit
    Wheel Works
  • Overview

    Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Expert Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!

    Responsibilities

    Job Responsibilities of Automotive Service Manager:

    Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

     

    You will take a leadership role in creating:

    • Teammate Retention
    • Customer Satisfaction & Retention
    • Serving Customers’ Automotive Service Needs
    • Creating Results for Teammates, Customers, and the Company

    Qualifications

    Requirements

    • 4 years auto service technical experience.
    • 1 year service manager or writer experience.
    • Valid driver’s license required.
    • Pre-employment drug test, physical exam and background check required.
    • A college degree is preferred.

     

    Benefits, Privileges and Growth Opportunities

    • We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.
    • We are An Equal Opportunity Affirmative Action Employer, in fact, “One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."
    • Over 100 years of success is an indication of the stability our workforce enjoys.

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